Trailblazer Video Series: FirstService Residential
For FirstService Residential, a leading property manager, every interaction makes a difference. Receiving a client's packages or helping a resident plant trees to honor a loved one are opportunities to build lasting relationships with its millions of customers. In this video, FirstService Residential executives explain how they use the Net Promoter System® to make high-level service part of the company's daily processes.
This video is available for download. Please contact Thorp Foster for licensing information.