Video
Trailblazers: FirstService Residential
FirstService Residential executives share their views on loyalty and explain how they provide high-level service every day.
Video
FirstService Residential executives share their views on loyalty and explain how they provide high-level service every day.
For FirstService Residential, a leading property manager, every interaction makes a difference. Receiving a client's packages or helping a resident plant trees to honor a loved one are opportunities to build lasting relationships with its millions of customers. In this video, FirstService Residential executives explain how they use the Net Promoter System to make high-level service part of the company's daily processes.
Simple acts, such as receiving clients' packages, help FirstService Residential build lasting relationships.