Infographic

A Customer Experience Leader’s Checklist for Responding to Covid-19

The coronavirus pandemic is reshaping how customers and businesses interact, especially on digital platforms. This checklist can help CX leaders map a path forward.

By Gerard du Toit and Frédéric Debruyne

Infographic

A Customer Experience Leader’s Checklist for Responding to Covid-19
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    Partner, Boston
  • Partner, Brussels
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